Refund Policy

SHIPPING INFORMATION

Please note orders are fulfilled on week days. Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

 

DUTIES AND INTERNATIONAL TAXES

If applicable, international customers (including the U.S) are responsible for all duties and taxes. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office.

Nanmin® is not responsible for any stolen, lost or damaged items.

Please allow us up to 3 business days to process your order.

 

RETURNS

Nanmin® is not able to offer returns or exchanges at this time. We have provided detailed measurements of each product to help you make the best sizing choice.

If there is an error on our part (due to wrong size or damage), please email support@nanmin.ca and we will get it sorted out. Thank you for understanding.

Nanmin® will not accept any items that have been worn, washed, or altered for any reason. We are not responsible for normal wear and tear.