Refund Policy

 

SHIPPING INFORMATION

Please note orders are fulfilled on week days. Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

 

DUTIES AND INTERNATIONAL TAXES

If applicable, all duties, customs fees, and international taxes are covered by Nanmin®. You will not be responsible for these additional charges.

In the event that you are charged any duties or customs fees due to an error or unforeseen circumstance, Nanmin® will reimburse you for the applicable fees. Please retain proof of payment so our team can process the reimbursement.

Please allow us up to 3 business days to process your order.

 

RETURNS

Nanmin® is not able to offer returns or exchanges at this time. We have provided detailed measurements of each product to help you make the best sizing choice.

If there is an error on our part (due to wrong size or damage), please email support@nanmin.ca and we will get it sorted out. Thank you for understanding.

Nanmin® will not accept any items that have been worn, washed, or altered for any reason. We are not responsible for normal wear and tear.